Seriously? Penny Davenport says....plus 10 steps to career success.
One thing which is guaranteed to get me on my soap box is poor customer service. When a company displays a complete lack of care for its customers, its extremely disappointing but what is more heart-breaking is that company is made up of a team of individuals. When someone disrespects you and your custom, you are dealing with a person, not a faceless corporation. That person has it within them to be polite, show courtesy and to try to support you as a fellow human being.